Many banks in China and globally are struggling to service customers effectively and efficiently across their physical and digital channels. One key challenge revolves around a legacy core banking infrastructure while others include the need to improve user experience or to leverage customer data across all channels. The competition from direct and indirect digital-first companies is intensifying as customer deposits and balances in current accounts become a key battleground.
Uniquely in China, incumbent banks are partnering with technology giants and replacing core banking infrastructure with financial cloud technologies. At the same time, how will these Chinese technology providers fare with global banks as they extend their rich applications outside of China? We’ll explore the partnership opportunities for suppliers and insightful lessons from those banks that are transforming their core banking infrastructure, locally and internationally.
Chinese e-commerce giants, technology providers and financial solutions are shaping the landscape and the future of retail industry in China and the world at large. In addition to technology, business model and customers acquisition models have transformed dramatically. Money20/20 China will shine a light on the emerging commercial models, utilisation of customer data for loyalty and credit scoring and the experimental technologies creating seamless online to offline experiences and fully integrated payments that is driving this evolution in China and the world.
The concept of Artificial Intelligence has existed for decades, but now that its applicability has exponentially grown to have far-reaching implications for the world around us. Tech decision makers are looking for ways to effectively implement artificial intelligence into their businesses and drive value. Specialised development in image recognition, natural language processing, AI chip architecture and machine learning is racing ahead in China and becoming mainstream in line with China’s ambitions (or magnificent blueprint) to become the world leader in AI by 2030 with a $1 trillion AI industry. Money20/20 China will bring together the tech platforms utilising advanced AI, the top AI rising stars in China and the innovation labs from around the world to understanding how the financial services industry will harness these mind-blowing opportunities – and how to address the ethical challenges – as the lines blur between humans and robots.
The next financial crisis will be a security crisis. As companies embrace open platforms and marketplace economics, the strategies for protecting data and complying with regulation become more complex while cyberattacks are only increasing. Money20/20 China will explore the new technologies that have the potential to mitigate risk, security and fraud challenges across the financial services value chain. We'll also compare China's approach with global data privacy initiatives, including GDPR, and analyze issues around cross-border data flows and the balance of utilizing data for the development of advanced technologies like AI.
The PBOC has nurtured the largest fintech market in the world (Chinese key financial regulators including PBOC, China Banking Regulatory Commission, China Securities Regulatory Commission), yet recent regulation addressing internet finance has brought peer-to-peer lenders to a halt. The number of P2P lenders may fall by 70% this year as the regulator intensifies its crackdown on risker financing. What does the road ahead look like for these lenders and the industry as a whole? Money 20/20 China will explore the strategic move from a B2C to a B2B play, the adjacent products these lenders are exploring and the ultimate market consolidation that will continue to take place.
Millennials and Generation Z are riding the great wave of wealth transfer with their never fading enthusiasm for the latest technology and super apps such as WeChat and Alipay, which have integrated into their digital lifestyles. The challenge for financial institutions is how to reach this empowered customer base with relevant and seamless experiences. At this year's Money20/20 China, we will open up this topic by connecting the dots of digital identity, microinsurance and wealth management technology to unfold the entire landscape. The advancements in technology and business model innovation are enabling a host of new products and strategies for financial companies to reach the next multi-million consumers.
The dominance of tech giants such as Tencent and Ant Financial in China is well established. These tech giants have leveraged marketplace dynamics to achieve hyper-scale and now offer consumers a range of financial and non-financial services, both their own and from third parties, integrated via a frictionless payments layer. But now, there are new disrupters on the scene - it was reported in Chinese media that ByteDance, operator of Douyin and TikTok, is set to launch a messaging platform, called FlipChat, to challenge the dominance of Tencent’s WeChat. Competition between ByteDance and Tencent has been escalating, with the latter launching multiple short video-sharing apps in an effort regain market share in the all-important Generation Z segment. This demographic is turning away from the ‘incumbent’ tech giants to platforms with a greater focus on sharing personal life experiences as a way of self-expression such as ByteDance and Xiaohongshu. At Money 20/20 China we will explore the economics of these ‘platform ecology’ plays and identify the opportunities and challenges in the race to gain market share.
The ICO bubble may have burst but the hype around blockchain continues to grow and is now being driven by signs of real and sustainable value being created. Hear about some of the key examples of at-scale blockchain solutions, zoning in on scalability, interoperability and commercial value in use cases such as cross-border remittances and supply chain financing . At the same time, the development and implementation of blockchain technology is interdependent with the development of other future technologies such as artificial intelligence, cloud computing and quantum. At Money20/20 China, we will explore how centralized and decentralized technologies can work together, the best way to utilize AI and blockchain in complement and how businesses should overcome a siloed approach to technology implementation in the future.
The growth of mobile payments transforms the way that consumers and businesses transfer value, unencumbered by legacy payment systems. Money20/20 China will explore the front end propositions that third parties are building, examine the cross border value chains of money transfer and identify the opportunities for domestic and international card companies to compete by addressing the regulatory and customer behaviour challenges they face. We'll also cover challenges and opportunities in cross-border payments including new commercial and collaboration models with new approaches such as blockchain based projects and open platforms.
As of October 2018, venture investment in China hit $93.8 billion, $2.2 billion more than the US. The world of global venture capital is revolving, fuelled on by an accumulation of eye-popping valuations in Asia. Where it’s previously been difficult for foreign start ups to get Chinese funding, China’s venture capitalists are aggressively venturing abroad. At the same time, international VC funds are taking an increasing interest in Chinese fintechs, with the offer of international expertise and access to overseas markets. Now that China has promised to give equal treatment to foreign and domestic VC firms, will we see greater cross-border collaboration or will the political implications of the USA/China trade war artificially accelerate a ‘capital winter’? At the same time, which sectors and technology trends are drawing domestic and international VC’s attention in China? Join us at Money20/20 China to find more cross-border opportunities between capital & technology across China and globe.